Quality vs. Quantities
Though the French rating system is based on objective, measurable criteria, this does not mean travellers’ expectations will be fulfilled automatically.
First, there are keen differences in perception between populations. One of the most common example of such a problem relates to room and bed sizes. American travellers are used to larger rooms and beds than the average room and bed sizes offered by Paris hotels. This ‘size gap’ originates in history and genetics: space is scarcer in Paris than in Boston or Chicago, and French people tend to have smaller bodies than American people.
Moreover, the French rating system does not measure service quality, a major issue with travellers. Though a hotel can fully comply with the 3-star criteria, the cleanliness of its bathrooms may not be fully satisfactory. The receptionist may have a bad attitude problem. The hotel management may be slow to fix a plumbing problem in a room. All such issues may compound each other to inflict a revolting experience to a hotel guest.
Because the French system does not measure the quality of service over time, it may be chancy to base your choice of hotel solely on the french star rating.
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